Calgary, AB

Website Maintenance Services

A fully managed website maintenance service that keeps your website fast, secure, and improving so you can focus on running your business.

Philosophy

A fully managed web presence

Based in Calgary, BitForward supports local businesses with reliable website maintenance services designed for long-term stability, performance, and growth.

Your website is a critical business asset. When performance drops or issues go unnoticed, it affects enquiries, credibility, and operations.

This service combines managed hosting and ongoing maintenance into one proactive system. In simple terms, website maintenance is the ongoing process of keeping a site secure, updated, performant, and reliable after launch.

We handle infrastructure, monitoring, updates, backups, and technical upkeep, so your site remains secure, fast, and reliable. Rather than waiting for problems to surface, we monitor performance, reduce risk, and make small improvements that keep your site effective over time.

You get reliable, professional website maintenance services without the overhead of managing servers or responding to unexpected technical issues.

Benefits

Why website maintenance is important

Managed hosting and website maintenance supports reliability and uptime. Ongoing maintenance protects security, performance, and long-term stability. Together, they reduce risk and protect your investment.

  1. Security & Stability

    For most businesses, ongoing maintenance is essential to protect performance, security, search visibility, and customer trust over time. We apply updates safely, monitor for threats, and harden your setup to reduce vulnerabilities.

  2. Peace of Mind

    No more worrying about updates, security issues, or unexpected downtime. If something goes wrong, it’s already being handled.

  3. Performance & Speed

    We monitor Core Web Vitals, optimize performance, and maintain a clean, efficient setup. Faster sites convert better, rank better, and feel more trustworthy, especially on mobile.

  4. Fewer Emergencies

    Proactive care is cheaper than reactive fixes. Most clients see fewer "urgent" problems and spend less time dealing with tech because we're handling it continuously.

What's included

Everything included in our managed website maintenance plans to keep your site secure, fast, online, and up to date.

This outlines what is included in website maintenance when it's fully managed by our team.

Security Monitoring

24/7 threat detection, malware scanning, and intrusion prevention

Daily Automated Backups

Redundant backups with 30-day retention and one-click restore

SSL Certificate Management

Automatic SSL installation, renewal, and monitoring

Automatic Software Updates

CMS core, plugins, and security patches applied safely

Performance Scaling

Resources optimized for your site's traffic and performance needs

Bug Fixes & Troubleshooting

Quick resolution of issues and broken functionality

Performance Optimization

Caching configuration, database tuning, and CDN setup

Content Updates

Minor edits and updates (hours included by plan)

Technical SEO Monitoring

Identify and fix technical SEO issues over time

Uptime Monitoring

Real-time monitoring with instant alerts for any downtime

Analytics Review

Monthly insights on performance metrics, uptime stats, security, traffic and user behavior

Priority Support

Direct access to hosting specialists, not offshore call centers

Reliability

Support that prevents problems

For service businesses, downtime and slow fixes cost leads and create avoidable customer frustration.

Monitoring

24/7

Always watching for downtime

Instant alerts for outages and critical errors, so issues are handled before they lead to missed calls, lost quote requests, or customer reports of site issues.

Active
Uptime

99.9%

Reliable hosting for lead flow

Stable infrastructure and proactive maintenance reduce surprise outages, so your booking form, call tracking, and quote requests keep working when you’re busy in the field.

SLA Uptime target
Local Team

100%

Canada-based, real support

You work with people who know your site well, communicate clearly, and focus on practical help that keeps work moving smoothly.

Clear answers Faster decisions Less downtime
Comparison

Managed Services vs. DIY

Understanding the difference between managed service and self-managed solutions.

Done-for-you

Managed Website Maintenance

Do-it-yourself

Self-managed

Expert team handles all technical work

You're responsible for website management

Proactive monitoring and issue resolution

Reactive approach: fix issues after they occur

Automatic security updates and patches

Manual updates (often delayed or skipped)

Performance optimization included

Performance suffers with traffic spikes

24/7 support from hosting specialists

Generic support via tickets or forums

Predictable monthly cost

Hidden costs for expertise and downtime

99.9% uptime guarantee

No uptime guarantees

Immediate response to emergencies

Slow response during critical issues

Direct relationship with the people who know your setup

Different developer each time

For most service businesses, managed services are the better long-term choice.

Website Maintenance Packages

Our managed hosting and website maintenance packages are designed to scale with your site, from simple brochure websites to complex, high-traffic platforms.

Care

Essential protection for business-critical websites.

Starting at $150/month

For small and local service businesses that need reliable hosting, security, and basic ongoing maintenance.

What's Included

  • Managed cloud hosting
  • Monthly site updates (1 hour/month)
  • SSL & Domain expiration monitor
  • SSL & threat monitoring
  • Automated secure backups
  • CMS & security updates
  • Basic performance monitoring & health checks

Protect

Proactive care for growing service businesses.

Starting at $300/month

For service businesses that rely on their website for leads and want proactive monitoring and faster support.

What's Included

  • Managed cloud hosting
  • Monthly site updates (up to 3 hours/month)
  • SSL & Domain expiration monitor
  • SSL & threat monitoring
  • Automated secure backups
  • CMS & security updates
  • Advanced performance monitoring & health checks
  • Priority support access
  • Uptime monitoring & alerts
  • Monthly performance reporting
  • Monthly technical SEO site audit

Optimize

High-performance maintenance with continuous improvement.

Starting at $500/month

For established service businesses and professional firms that need maximum reliability, performance, and hands-on technical support.

What's Included

  • High-performance cloud hosting
  • Monthly site updates (up to 6 hours/month)
  • SSL & Domain expiration monitor
  • Advanced security, SSL, threat monitoring
  • Automated secure backups
  • CMS & security updates
  • Advanced performance optimization & health checks
  • Emergency priority support
  • Real-time uptime monitoring
  • Performance & trend analysis
  • Advanced technical SEO oversight
  • Traffic spike handling
  • Conversion & UX checks
  • Staging environment testing
  • Quarterly strategy review & recommendations

Looking for web design costs? See our web design pricing for full project estimates.

Common questions

Common questions about BitForward Studio's Managed Hosting & Maintenance services.

Have more general questions?
Visit our FAQ page for additional details about working with BitForward Studio.

Ready for peace of mind?

Tell us what you're running today, and we'll recommend a simple care plan that keeps your website secure, fast, and dependable so you can stay focused on your business.

Get Started